Welcome to Solstar Magic, where we bring a touch of enchantment to your life with our unique products. This Shipping Policy will guide you through the journey of receiving your mystical treasures.
At Solstar Magic, we offer various shipping methods to ensure your order reaches you securely and promptly. Our trusted shipping partners handle your package with the utmost care, just as we do at every step of your experience.
Once you place your order, our team will work to prepare your items for shipment. Please allow 1-2 business days for us to process your order. We ship orders on business days, Monday through Friday excluding US holidays.
The delivery time for your package depends on the shipping method you choose at checkout for US based orders:
For our international customers, we offer worldwide shipping to bring Solstar's products to every corner of the globe. Please note that international shipping may take longer due to customs and other processes. We appreciate your patience as we ensure your package arrives safely.
Once your order has been shipped, we will send you a tracking number. Use this number to follow your package's journey and anticipate its arrival. Please note that tracking information may take some time to update.
If, by some unfortunate twist of fate, your package gets lost or arrives damaged, please contact our customer support team immediately. We will resolve the issue and ensure you receive your treasures.
At Solstar Magic, we love to include a little extra enchantment in your orders. Keep an eye out for special surprises and gifts that may accompany your package. It's our way of saying thank you for being a part of our community.
Thank you for choosing Solstar Magic. We hope this Shipping Policy has provided you with all the information you need to embark on your journey. If you have any further questions or need assistance, please don't hesitate to reach out to our customer support team. May the magic be with you!